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The New York Times and Washington Post bestseller that changed the way millions communicate
"[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time."
—from the Foreword by Stephen R. Covey, author of The 7 Habits
10) 11 birthdays
11) Ethan Frome
12) Sisters
13) Where she went
Book Chat December 17: Underdog Day
Book Chat September 21-23: Wife Appreciation Day
17) That summer
18) Everybody's fool
20) The green road
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